Shipping
All art prints and phone cases are made to order and ship worldwide. To ensure fast and secure delivery, your items will be produced and shipped from the nearest fine art printing facility. This approach helps reduce transit times and minimize potential customs fees.
Please note that your items may arrive in separate packages and at different times.
Art Print | Processing & Fulfillment
Processing Time: Orders are dispatched within 48–72 hours.
Fulfillment Locations: Orders are shipped from the UK, EU, US, and Australia, depending on the destination for the most efficient delivery.
Art Print | Estimated Delivery Times :
*processing time not included
UK: 2–3 working days
EU: 5–7 working days
US: 4–6 working days
Australia: 2–5 working days
New Zealand: 7–10 working days
Canada: 10–15 working days
Rest of the World: 10–15 working days
Please note that these are estimated delivery times. While we strive to deliver your order promptly, unexpected shipping delays may occur due to factors beyond our control. We appreciate your patience. Tracking numbers will be provided once your order has shipped.
If you have any questions about shipping or need assistance, feel free to reach out at info@sunleeart.com—I’m happy to help!
Please reach out to me at support@sunleeart.com if you need a rushed order.
Art Print | Packaging
Your art print has been carefully packaged for safe shipping. Depending on the size, it may be shipped rolled in a tube or flat in a mailer to ensure it arrives in perfect condition.
Original Painting | Estimated Delivery Times:
We Ship Worldwide from the USA (some countries excluded). Paintings ship within one week of purchase. Original paintings ship within 1 week of purchase. All orders include tracking, and you'll receive a tracking number once your artwork is on its way.
US: Please allow 2-3 weeks from the date of purchase for delivery.
International: Estimated delivery time is typically 3–4 weeks, depending on the destination and customs processing times.
**Please note: While international orders include tracking, detailed tracking may be limited once the package passes through customs in the destination country. If your order is held for customs or import fees, you will be notified by your local postal service.
International customers are fully responsible for any customs duties, taxes, or import fees charged by their country. Since customs fees and duties vary from place to place, please contact your local postal service for specific information regarding charges in your area.
Original Painting | Packaging
Your original painting is carefully packaged to keep it safe during shipping.
It comes in a clear protective sleeve to prevent dust and moisture, backed with a sturdy board to stay flat, Includes a hand-signed Certificate of Authenticity (COA), verifying the originality of the artwork, and is shipped in a rigid mailer to avoid bending or damage.
From studio to doorstep, your artwork is handled with care, ready to be treasured or framed as soon as it arrives.
Phone Cases | Processing & Fulfillment
Processing Time: Orders are dispatched within 48–72 hours.
Fulfillment Locations: Orders are shipped from the UK, US, Italy, South Korea and Australia, depending on the destination for the most efficient delivery.
Phone Cases | Estimated Delivery Times:
*processing time not included
US: 2–5 working days
DE: 2–5 working days
AU: 3–6 working days
NZ: 5–10 working days
UK: 2–3 working days
Other EU countries: 5–10 working days
Rest of the World: 10–30 working days
*Shipping to Alaska, Hawaii, Puerto Rico, and U.S. territories may take an additional 7–12 business days.
Please note that these are estimated delivery times. While we strive to deliver your order promptly, unexpected shipping delays may occur due to factors beyond our control. We appreciate your patience. Tracking numbers will be provided once your order has shipped.
Phone Cases | Packaging
Your Phone cases are shipped in eco-friendly packaging that is protective, minimalistic, and responsibly made. Each bag is water-resistant, recyclable, and 100% biodegradable — so every purchase not only feels good but also helps care for the planet.
Return
Art Print
Every print is specially made to order for you, so we are unable to offer exchanges and returns. However, if there’s an issue with your order, please reach out at support@sunleeart.com, and we’ll be happy to assist you in trying to resolve the matter.
Please note that orders placed with incorrect shipping information or made by mistake are the buyer’s responsibility. We recommend carefully reviewing the dimensions, artwork details, and shipping information before placing your order.
If your order arrives damaged or you receive the wrong item, please email us within one week of receiving your order. Be sure to include:
- Photos of the damaged or incorrect product
- Your order number
- Any additional details about your order
We’ll get back to you with a resolution as soon as possible!
Phone Cases
Every phone case is specially made to order for you, so we are unable to offer exchanges and returns. However, if there’s an issue with your order, please reach out at support@sunleeart.com, and we’ll be happy to assist you in trying to resolve the matter.
Please note that orders placed with incorrect shipping details or made in error are the buyer’s responsibility. We recommend carefully reviewing your selected phone model and shipping information before placing your order.
If your order arrives damaged or you receive the wrong item, please email us within one week of receiving your order. Be sure to include:
- Photos of the damaged or incorrect product
- Your order number
- Any additional details about your order
We’ll get back to you with a resolution as soon as possible!
Original Painting
**All original artwork sales are final and cannot be refunded/exhanged.